5-min read
Run the approval workflow
The approval workflow replaces 'someone DMs IT asking for an OpenAI key'. An employee submits an AI workload, the AI advisor scopes it (model + estimated cost), an admin approves, and a service-account key is auto-provisioned.
Steps
- 1First-time setup: go to /settings/policies and confirm which models employees are allowed to request. The default allowlist covers the major models; tighten it if your compliance team has banned anything.
- 2Share the public request URL — /settings/links — with your team. Anyone with the link can submit a request without logging in.
- 3An employee opens the link, describes the workload (e.g. 'Summarise customer support tickets'), and submits.
- 4GreyScape's AI advisor scopes it — recommended model, estimated tokens/month, estimated $/month. The submitter sees this in real time.
- 5The request lands at /finance/requests for admin review. Approve, reject, or send back with questions.
- 6On approval: a service-account key is auto-provisioned on the right provider (OpenAI/Anthropic), scoped to the recommended model, with a budget cap. The submitter gets the key via email with one-time-view delivery.
- 7Every step audit-logged at /settings/audit.
Watch-outs
- Auto-provisioning needs an admin key on file for the right provider. Without it, requests are approved manually and the requester gets a 'key will follow' note.
- The AI advisor is best-effort — it can recommend the wrong model if the workload description is vague. Encourage submitters to write 1-2 sentences of context.
- Approval routing into ServiceNow / Jira / Teams is a Pro-tier feature ('Coming soon'). For now, approvals happen inside GreyScape.
Next
Triage shadow AI findingsStuck? Email [email protected] and we'll respond within one business day.