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Coming soon · Approval routing

Approve new AI workloads where your team already lives.

Push every approval request into ServiceNow, Jira Service Management, or Microsoft Teams. Admins approve in the tool they already use; GreyScape.ai finishes the provisioning. Same audit trail, same auto-provisioning — no new workflow tool to adopt.

The flow, end to end

  1. 1
    Requester scopes
    AI advisor produces model + cost
  2. 2
    Lands on /requests
    GreyScape.ai creates the request
  3. 3
    Routes to your ITSM
    ServiceNow / Jira / Teams
  4. 4
    Admin approves
    In ServiceNow / Jira / Teams
  5. 5
    Auto-provisions
    Key + budget back to requester

ServiceNow

Routed as Change Request
CHG0034521Awaiting approval
AI workload — Customer support bot
Recommended: gpt-4o-mini
Estimated monthly cost: $640
Requester: [email protected] (Customer Success)
ROI: Saves the support team ~6h/week on triage.
Open in ServiceNow

Jira Service Management

Routed as IT request
IT-2178Open
AI workload — Marketing copy generator
Recommended: claude-3-5-sonnet
Estimated monthly cost: $1,240
Requester: [email protected] (Marketing)
ROI: Cuts ~12h/week of copy iteration time.
Open in Jira

Microsoft Teams

Adaptive card in #ai-ops
GreyScape.ai bot · 10:42 AM
New AI workload approval — TS-145
Sales-team prospect-research agent
Recommended: gpt-4o-mini
Estimated monthly cost: $420
Decision sent back to GreyScape.ai — provisioning starts within seconds.

A walk-through — TS-142 from request to provisioned key

  1. 10:38:02Maya submits TS-142 via the AI advisor. Recommended gpt-4o-mini @ $640/mo, ROI: 6h/week saved.
  2. 10:38:04GreyScape.ai creates a ServiceNow change record CHG0034521 with the full transcript + recommended budget.
  3. 10:38:08Adaptive card auto-posts to the #ai-ops Teams channel for visibility.
  4. 10:41:15Admin Ada Lee clicks Approve in Teams.
  5. 10:41:17ServiceNow record transitioned to Approved via webhook.
  6. 10:41:18GreyScape.ai auto-creates project budget customer-support-bot = $640/mo.
  7. 10:41:20OpenAI Admin API: service account key key_...sb3 provisioned with the project scope.
  8. 10:41:22Requester receives email with the key and quickstart. Audit log entry written.

From submission to provisioned key: 3 minutes 20 seconds. No human follow-up beyond the click.

How you'd use this
  1. Connect ServiceNow, Jira SM, or Teams on /settings/integrations.
  2. Choose where each request type routes (e.g. all AI requests → ServiceNow change tickets).
  3. Admins approve in their existing tool. GreyScape.ai handles provisioning end-to-end.
Sample output
Request TS-142 routed to ServiceNow as CHG0034521; Adaptive card posted to #ai-ops; approved by Ada Lee in Teams; 3m 20s end-to-end from submit to provisioned key.
What this unlocks
Approvals happen where your team already works. No new tool to adopt, no extra training. The full GreyScape.ai guardrails (advisor scoping, approved-models policy, audit log, auto-provisioning) still apply.